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coriceraivor

Privacy Policy

Your privacy matters to us. This policy explains how coriceraivor handles your personal information when you use our digital budgeting platform.

Last Updated: March 15, 2025

Who We Are

coriceraivor operates as a digital budgeting service provider in Australia. We're located at 25 Riechelmann St, Heatley QLD 4814, and you can reach us at contact@coriceraivor.com or +61408722353. As an Australian business, we comply with the Privacy Act 1988 and Australian Privacy Principles.

We believe transparency builds trust. This policy uses plain language to explain exactly what personal information we collect, why we need it, and how we protect your data.

Information We Collect

Personal Information You Provide

Account details: name, email address, phone number when you register
Financial information: bank account details for connecting your budgeting data
Profile information: preferences, budgeting goals, financial targets you set
Communication records: messages you send us through support channels
Payment information: billing details for subscription services

Information We Collect Automatically

Usage Data

How you interact with our platform, features you use most, time spent on different sections, and navigation patterns.

Device Information

Browser type, operating system, IP address, device identifiers, and screen resolution for optimal service delivery.

How We Use Your Information

Purpose Information Used Legal Basis
Provide budgeting services Account details, financial data Contract performance
Customer support Contact information, communication history Legitimate interest
Service improvement Usage data, feedback Legitimate interest
Security monitoring Device info, access logs Legitimate interest

We never sell your personal information to third parties. Your financial data stays within our secure systems and approved service providers who help us deliver our budgeting platform.

Your Rights Under Australian Privacy Law

Access and Correction

You can request access to personal information we hold about you. If any information is incorrect or outdated, we'll fix it promptly. Most account information can be updated directly through your dashboard.

Data Portability

You can export your budgeting data in standard formats. This includes transaction categories, budget settings, and financial goals you've created in our system.

Account Deletion

Request account deletion anytime by emailing contact@coriceraivor.com. We'll remove your personal information within 30 days, except where we're legally required to retain certain records.

To exercise these rights, contact us with your full name and email address. We may ask for identity verification to protect your information from unauthorized access.

Data Security and Storage

Encryption Standards

All data transmission uses TLS 1.3 encryption. Financial information is encrypted at rest using AES-256 standards.

Access Controls

Staff access is limited by role and monitored. Two-factor authentication required for system administration.

Data Retention Periods

Account information: Retained while your account remains active
Financial transaction data: 7 years as required by Australian financial record keeping laws
Communication records: 3 years for customer service purposes
Usage analytics: 2 years in aggregated, non-identifiable form
Security logs: 1 year for fraud prevention and system monitoring

Our servers are located in Australian data centers that meet ISO 27001 standards. We use reputable cloud providers who maintain SOC 2 Type II compliance for additional security assurance.

Third-Party Services

Banking Integration Partners

We work with Yodlee and other approved Open Banking providers to securely connect your bank accounts. These services operate under strict Australian financial services regulations and use bank-grade security.

Analytics and Performance

We use privacy-focused analytics tools to understand how our platform performs. Personal identifiers are removed from this data, and we don't share individual user behavior with external analytics providers.

Third parties we work with must sign data processing agreements that require them to protect your information according to Australian privacy standards. They can only use your data for the specific services they provide to us.

Cookies and Tracking

Cookie Type Purpose Duration
Essential Login sessions, security features Session only
Functional Remember preferences, settings 30 days
Analytics Usage patterns, performance monitoring 90 days

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality, but functional and analytics cookies can be blocked without impacting core budgeting features.

Changes to This Policy

We review this privacy policy annually and update it when our practices change or new regulations take effect. Significant changes will be communicated through email and a notice in your dashboard.

Minor updates, like contact information changes or clarifications, will be posted here with an updated "Last Updated" date. We recommend checking this page occasionally to stay informed about how we protect your privacy.

If you disagree with policy changes that affect how we handle your existing data, you can close your account before the changes take effect.

Privacy Questions?

Contact our Privacy Officer at contact@coriceraivor.com

Call us: +61408722353

Write to us: 25 Riechelmann St, Heatley QLD 4814, Australia

If you're not satisfied with our response, you can lodge a complaint with the Australian Privacy Commissioner at oaic.gov.au